Tuesday, October 4, 2011

A Day in the Life of a Facebook Employee

Meet Travis Eagles-Soukup, a CU graduate from the class of 2011, who now works at Facebook's Austin, Texas, office. Travis stated he always had an interest in the different aspects of business, but at first he thought he wanted to study and get a job in finance. Upon positive experiences at Boulder start-up companies, including a technology company, he knew he wanted to end up in the fast-paced high tech/internet/start-up scene.

"From there, Facebook was a perfect fit," Travis said. "Even though it's technically no longer a start-up, it definitely feels that way. The amount of impact each employee can have and the variety of interesting challenges we face each day really makes the work a reward in itself."

After graduating with a business degree and an emphasis in operations information management and systems, Travis moved to Austin to start his job as a User Operations Analyst at Facebook, which he heard about through the Career Services' Careers in the Buff newsletter and the Career Fair. He applied for the job using Career Services Online. As an analyst, Travis is "responsible for maintaining user safety, engagement, and site understanding by responding to email inquiries and abuse reports." He also collects information about Facebook users' behavior, analyzes it, and then explains it to his department and the company.

Facebook's Austin, Texas, office
Travis says the most fun aspect of his job is working with his "incredibly intelligent, focused, energetic, resourceful, and fun" coworkers, who are always willing to answer any questions he has or point him in the right direction if they aren't sure of the answer. Because Facebook's office is completely open and doesn't have rooms or cubicles, Travis says it's easy to walk up and ask anyone a question.

"It's one of the most collaborative and supportive environments I've ever been in," he explains. "[...] Just look both ways first. You never know when a gang of Facebookers will come whizzing by on a few of the many scooters/skateboards/bikes/rip sticks ... conveniently placed around the office!"

While Facebook employees receive many benefits and perks, it's for a reason; Travis said he thinks employees who feel good are more likely to work harder, and that this rings true at Facebook.

"We work fast, prioritize ruthlessly, and do everything we can to make the largest possible impact every single day," he said.

In his spare time, Travis, who is an identical twin, enjoys skiing, watching movies, learning, singing in the shower, and almost any outdoor activity.

What does a day in Travis's life look like? 
> During the workweek, Facebook provides employees with three meals per day. From 9 to 10 a.m., Travis has breakfast in the cafeteria at Facebook, where he says the food is amazing. After breakfast, he collects his thoughts for the day, prepares for meetings, and finishes any work that didn’t quite get done the night before.
> From 10 a.m. to noon, Travis focuses on his individual work and attends various meetings, among other daily tasks.
> From noon to 1 p.m., he has lunch in the cafeteria with his coworkers.
> From 1 to 6:30 p.m., he completes more individual work and group projects, among other tasks.
> At 6:30, Travis has dinner before heading home for the day.

What's ahead for Travis?
"We’ll see where the journey takes me! I would like to say, however, that I hope to continue on the same path. This industry, the people I get to work with, and the impact I can make every day always leaves me wanting more."

Facebook will be holding a drop-in coffee hour on CU's campus on Wednesday, October 19, from 1:30 to 3:30 p.m. in room N215 in the C4C. Come learn more about Facebook and available opportunities at the company. The User Operations Analyst, Risk Operations Analyst, and Security Engineer positions at Facebook are currently posted on Career Services Online. Be sure to submit your resume and answer the required questions before the application closes this Thursday, October 6! Facebook will be holding interviews on October 20 based on those students they meet at the drop-in coffee hour.

Career Services will be holding their annual Fall Career Fair this Wednesday, October 5, from 9 a.m. to 3 p.m. in the UMC Ballroom, Room 235 and The Gallery. Over 100 employers will be there, so be sure to come dressed professionally, bring copies of your resume, and have specific questions for employers about jobs posted on Career Services Online. For more tips about how to prepare for the Career Fair, read our Career Fair Quick Tips and watch the video above.